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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anthony Dituri

Anthony Dituri

January 2, 2025

5  out of  5
rating by Anthony Dituri
"Very professional and efficient at what they do. I was impressed at the information that they gave me, I would definitely recommend their agency to my friends."
We responded:
"Anthony, Thank You for the 5 Star Review! I am glad you were able to speak to Cassie and get your insurance started. Thank you for your business and have a Happy New Year."
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David Silva

December 27, 2024

5  out of  5
rating by David Silva
"Cassie was very nice and personable. She was extremely helpful and I saved a lot bundling my auto and home insurance."
We responded:
"David, Thank you for the 5 Star Review! Cassie is great and I so appreciate the feedback you gave on her. I am glad she was able to take care of your home and auto insurance. Thank you for joining our agency and I hope you have a Superfantastic New Year. "
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chrissy Raymond

December 18, 2024

5  out of  5
rating by chrissy Raymond
"Cassie was amazing with working with us when we switched over. Even though we didn't switch over the first interaction with her, she checked in with us every 6 months and by the 3rd attempt we were in a place to make the transition. Highly recommend working with Cassie at the Brandon Cook location!"
We responded:
"Chrissy, Thank you for the 5 Star Review. Cassie is persistent and is eager to bring people to State Farm. She does a great job. Thank you for your business and I hope you have a Merry Christmas. "
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pammy ma

December 13, 2024

5  out of  5
rating by pammy ma
"I worked with Cassie Sherrill and she was quick and efficient. She was happy to answer all my questions and helped me get the best price for my insurance. She also made sure to apply all of the discounts that I qualified for."
We responded:
"Pammy, Thank You so much for the 5 Star Review! Cassie is great and is always looking for discounts to get people the best insurance rates. I am glad you were able to work with her. Thank you for your business and Merry Christmas. "
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Evan Humphreys

November 23, 2024

5  out of  5
rating by Evan Humphreys
"Gerald Gifford was professional, personable and patient with me as he guided me through transferring my insurance coverage from another state."
We responded:
"Evan, I appreciate the 5 Star Review! Gerald does a great job with transfers and is very personable. Thanksfor joining our agency and have a Happy Thanksgiving."
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John Skeels

November 20, 2024

5  out of  5
rating by John Skeels
"Have been with State Farm for years very reasonable pricing for home and auto insurance Brandon and Cassie are absolutely amazing people I love dealing with them they always get whatever done in a timely manner and are just all around good people keep it up you guys"
We responded:
"John, I Appreciate the 5 Star Review and the feedback. Cassie is amazing and I am glad we are able to assist with your insurance needs. Thank you for your business and I hope you have a Happy Thanksgiving. "
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Wendy Munson

November 19, 2024

5  out of  5
rating by Wendy Munson
"As usual, excellent service from State farm. This time Gerald Gifford helped us getting insurance for our new Kia Soul. This is a great shop with excellent representatives who are always willing to go the extra mile."
We responded:
"Wendy, Thank You for the 5 Star Review! Thank you for the feedback on Gerald. He definitely goes the extra mile to help with insurance. I appreciate your business and hope you have a Happy Thanksgiving. "
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S H

November 19, 2024

5  out of  5
rating by S H
"Both Ean and Brandon were very quick and helpful on separate occasions. Easy to reach and happy to do so. Happy to keep my business with them!"
We responded:
"Thank You so much for the 5 Star Review. Glad Ean and I could help out with your insurance. Thank you for your business and have a Happy Thanksgiving. "
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Douglas Agnor

November 16, 2024

5  out of  5
rating by Douglas Agnor
"My previous policy with another company was canceled because of all the fires near Spokane in the last few years. Casey was very helpful with finding other options which concluded by us obtaining better coverage for significantly less money. Now I’m quite pleased we were canceled. Doug"
We responded:
"Doug, Thank You for the 5 Star Rating! I am so glad you were able to review your insurance needs with Cassie. It is never fun getting cancelled, but I am happy it brought you to us. Thank you for your business and have a Happy Thanksgiving. "
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Coni Morgan

November 16, 2024

5  out of  5
rating by Coni Morgan
"Ian is patient, kind, resourceful and full of information. I appreciate how easy he is to work with."
We responded:
"Coni, Thank You for the 5 Star Review! Ean is a great resource and I agree is very patient. I am so glad you were able to work with him today. Thank you for your business and have a great week. "
Profile photo of Marla Moss

Marla Moss

November 8, 2024

5  out of  5
rating by Marla Moss
"Outstanding customer service from highly friendly yet professional people. Update - I can’t recommend this business enough! Gerald helped me out today getting a new vehicle setup. He made the whole process so easy. We have been with State Farm through this office for over two years now and they never miss a chance to let me know that my business is appreciated. We even get contacted on our birthdays! Outstanding service yet again! This is a great business."
We responded:
"Marla, thank you for your review and for your business. I am glad we were able to take care of your insurance needs. Have a great week. Thanks for the additional feedback and I am so glad we were able to help. "
Profile photo of Steve & Robin Smith

Steve & Robin Smith

November 4, 2024

5  out of  5
rating by Steve & Robin Smith
"Cassie was great got me a good rate very pleased"
We responded:
"Steve and Robin, Thank You for the 5 Star Review. Cassie is great and she does a great job review all options with the customer. I am glad she was able to get you a good rate. Thank you for joining our team and State Farm. I hope you have a great week. "
Profile photo of Sabrina Mosebar

Sabrina Mosebar

October 31, 2024

5  out of  5
rating by Sabrina Mosebar
"Cassie was amazing was able to work around my schedule and saved me a ton."
We responded:
"Sabrina, Thank You for the 5 Star Review! Cassie is amazing and extremely helpful for finding great insurance. I am happy she was able to save you a ton. Thanks for joining our agency and have a Happy Halloween. "
Profile photo of Scott K

Scott K

October 28, 2024

5  out of  5
rating by Scott K
"I talked with Gerald Gifford today, and he took care of my billing issues. Thank you Gerald"
We responded:
"Scott, Thank You for the 5 Star Review! I am so glad you were able to speak with Gerald and get your billing issued resolved. Gerald is great with those. Thank you for your business and let us know if there is anything else we can help with."
Profile photo of Tara Hendershott

Tara Hendershott

October 28, 2024

5  out of  5
rating by Tara Hendershott
"Ean Hobbs has been so helpful and made getting insured a breeze , and State Farm has the best prices!"
We responded:
"Tara, I Appreciate the 5 Star Review! Ean is super helpful and I am glad he was able to get your insurance needs taken care of. Thank you for your business and kind words. "
Profile photo of Maggie McComb

Maggie McComb

October 28, 2024

5  out of  5
rating by Maggie McComb
"Cassie was prompt, courteous, and attentive throughout all of our conversations and correspondence. She listened to our needs, suggested appropriate coverage details and amounts, and made sure everything was taken care of quickly and correctly. State Farm was able to provide coverage for both home and auto with a significant savings over our previous insurance company. Highly recommend!"
We responded:
"Maggie, Thank You for the 5 Star Review! Cassie does a great job reviewing coverages and options. I am so happy you were able to connect with her for your home and auto insurance needs. Thanks for joining our agency and for your business. "
Profile photo of Gavin Williams

Gavin Williams

October 18, 2024

5  out of  5
rating by Gavin Williams
"Cassie Sherrill was such a great person to talk with. She’s funny and was very helpful in getting me started."
We responded:
"Gavin, Thank You for the 5 Star Review. I am glad you were able to speak with Cassie for your insurance needs. She keeps us laughing in the office and is always eager to help anyone out. Thank you for your business and give us a call or stop in the office if you need anything. Have a great weekend. "
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Charles H

October 3, 2024

5  out of  5
rating by Charles H
"Cassie, was awesome. We are in the process of hunting for new insurance and she was very helpful in our decision. Thank you Cassie."
We responded:
"Charles, Thank you for the 5 Star Review! Cassie is a great asset to both the office and our customers. I am happy you were able to speak with her for your insurance. Let us know if there is anything else we can do and have a great week."
Profile photo of Elaine Jackson

Elaine Jackson

September 22, 2024

5  out of  5
rating by Elaine Jackson
"These comments are regarding a home owners insurance policy. Gerald Gifford, was excellent to deal with, he asked all the right questions and had all the immediate answers for our questions. Believe me as I have had a lot of communication with other agencies and am still waiting for answers and even responses from some of them and that includes my current home owners agency. Would highly recommend dealing with this agency and Gerald."
We responded:
"Elaine, Thank You for the 5 Star Review! Gerald is great and I am so glad you were able to connect with him for your home insurance. Let us know if there is anything else we can help with and have a great week. "
Profile photo of Elaine Jackson

Elaine Jackson

September 22, 2024

5  out of  5
rating by Elaine Jackson
"These comments are regarding a home owners insurance policy. Gerald Gifford, was excellent to deal with, he asked all the right questions and had all the immediate answers for our questions. Believe me as I have had a lot of communication with other agencies and am still waiting for answers and even responses from some of them and that includes my current home owners agency. Would highly recommend dealing with this agency and Gerald."
We responded:
"Elaine, Thank You for the 5 Star Review! Gerald is great and I am so glad you were able to connect with him for your home insurance. Let us know if there is anything else we can help with and have a great week. "
Profile photo of John Guilbeault

John Guilbeault

September 19, 2024

5  out of  5
rating by John Guilbeault
"Great service, staff and care"
We responded:
"John, Thank you for the 5 Star Review. I appreciate you and your business. Have a great weekend and give me a call if you need anything. "
Profile photo of Anthony Alfieri

Anthony Alfieri

September 17, 2024

5  out of  5
rating by Anthony Alfieri
"Gerald was quick and easy to work with, saved us about $750 annually with a home and auto policy and made the switch easy."
We responded:
"Anthony, Thank You for the 5 Star Review! I am glad you were able to work with Gerald and save some money on the home and auto insurance. Gerald knows his stuff and is looking for all the discounts he can apply. Looking forward to working with you in the future and thank you for the business. "
Profile photo of Bob Sanborn

Bob Sanborn

September 13, 2024

5  out of  5
rating by Bob Sanborn
"Pleasant to deal with as they clearly demonstrate their integrity. The pricing for auto/home was outstanding"
We responded:
"Bob, Thank You So Much for the 5 Star Review! It was great to get to meet with you again and I am so glad you were able to work through the insurance for home an auto with Cassie. I appreciate your business and hope you have a great weekend. "
Profile photo of Stanford Campbell

Stanford Campbell

September 2, 2024

5  out of  5
rating by Stanford Campbell
"We just started with State Farm. Cassie Sherrill was so helpful and pleasant to work with. I highly recommend working with this State Farm Insurance Agency."
We responded:
"Stanford, Thank You for the 5 Star Review! I am so glad you were able to speak with Cassie for your insurance needs. Cassie is amazing! Thank you for your business and I hope you have a great week."
Profile photo of Anthony Kraack

Anthony Kraack

August 24, 2024

5  out of  5
rating by Anthony Kraack
"We had a great experience switching to State Farm! Ean Hobbs was of great help and found us some great discounts!"
We responded:
"Anthony, Thank You for the 5 Star Review! I am so glad you were able to review your insurance needs with Ean. He is always looking for discounts for his customers. Thank you for your business and congratulations on the home."