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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dan Dunham

November 18, 2023

5  out of  5 rating by Dan Dunham
"Cassie Sherrill did a great job of signing me up for my auto policy. She had all the information processed and I didn’t have to answer a thousand questions. She did her homework and made the process easy. Thank you."

Laveta Henley

November 18, 2023

5  out of  5 rating by Laveta Henley
"Gerald helped me cover my new 2021 Highlander, he was very professional and explained all my coverage to me. I will be asking for him if I need anything further. Thank you Gerald. Laveta"

Healthy With Hader

November 17, 2023

5  out of  5 rating by Healthy With Hader
"I bought a new (to me) vehicle and moved, so I requested a quote from my current insurance company and it was overpriced for me given that I’d been with them for well over a decade without any tickets or accidents and I owe my vehicle and they are older. So I got online and started requesting quotes. You can imagine I was bombarded with phone calls during my work day🙄. Gerald from Brandon Cook State Farm was the only agent that texted me and I was able to have a productive back in forth through out the day without interrupting my work. He gave me an amazing deal that was significantly cheaper and didn’t push any extras. I was able to get everything taken care of over the phone the next day and he is local so I can talk to a real person who knows who I am if I have needs… what a concept! 10/10 positive experiences. Definitely recommend these guys if you’re looking for insurance👍"

Beth Herbert

November 14, 2023

5  out of  5 rating by Beth Herbert
"We've been with Brandon's agency for years. Always quick and friendly service."

Stacey Mitchell

November 14, 2023

5  out of  5 rating by Stacey Mitchell
"Cassie was tremendously helpful when I needed to insure a new vehicle. Her friendly, efficient help got it done! ⭐⭐⭐⭐⭐"

Alexander Pugh

November 8, 2023

5  out of  5 rating by Alexander Pugh
"Great service and nice people"

Forrest Pettis

October 24, 2023

5  out of  5 rating by Forrest Pettis
"State Farm is the most professional and ethical company I have ever worked with. They are hard working professionals, but even more than that they are great people. Brandon Cook, Cassie Sherrill and Angela simson are awesome and very helpful and responsive! Not only is their auto and home insurance awesome, but you have to ask about there life insurance program they have!! Thank you, FP"

David Wright

October 19, 2023

5  out of  5 rating by David Wright
"Just wanted to say thank you to Gerald Gifford for providing a great customer service experience."

Lisa Beresford

October 16, 2023

5  out of  5 rating by Lisa Beresford
"I highly recommend this State Farm office! An agent named Gerald helped me sign up for car insurance and he was extremely kind and helpful! Working with Gerald was honestly the best experience I have ever had signing up for insurance. If you apply for insurance through this State Farm office then definitely ask for that guy - he will make your whole experience simple and without stress."

clayton relka

October 16, 2023

5  out of  5 rating by clayton relka
"Had great help from Ean here, was new to getting my own house insurance and he helped me get just what I need and some. 5 stars for sure."

Walt Takisaki

October 10, 2023

5  out of  5 rating by Walt Takisaki
"Worked with Cassie Sherrill on behalf of Brandon Cook on a new policy. She was exceptional! Very knowledgeable, professional, friendly, responsive and communicative. Looking forward to having a positive home and auto insurance experience going forward."

Brad Gordon

October 7, 2023

5  out of  5 rating by Brad Gordon
"Cassie made changing insurances a very smooth process. She is knowledgeable, friendly, and helpful!"

Ruth Gifford

October 3, 2023

5  out of  5 rating by Ruth Gifford
"I recently bought insurance from Gerald Gifford. He was patient with my questions, made recommendations about my coverage levels and answered phone and email promptly. Definately nice customer service. I'll definitely go back when I need m to something else new. Above all he also saved me money."

Dawn Kleinhuizen

September 30, 2023

5  out of  5 rating by Dawn Kleinhuizen
"Outstanding! Got answers right away! Personable, knowledgeable, and we left feeling confident we had the right agent!"

Chris Dyreson

September 28, 2023

5  out of  5 rating by Chris Dyreson
"Cassie, reached out to offer a quote and was not pushy in any way. A couple months later we reach out to inquire about the offer and was promptly helped one of the smoothest transactions and set ups for insurance i have ever had. Brandon Cooks office is top notch!"

John Harvey

September 27, 2023

5  out of  5 rating by John Harvey
"I would like to say thank you to Gerald who was able to get me through some very frustrating time dealing with my former insurance company, not saying any names"Safeco". It was actually very nice dealing with a professional, who showed actual concern with my issues. I highly recommend not only Statefarm but especially Gerald. Thank you very much."

miss shelly

September 14, 2023

5  out of  5 rating by miss shelly
"I can't express how thankful I am for the help & service Ean Hobbs @ Brandon Cooks office provided for our family today. We needed a specific insurance right away and he patiently got it done. Highly recommend this office."

Dustin Downey

September 14, 2023

5  out of  5 rating by Dustin Downey
"Ean was awesome to work with and very flexible around my busy schedule. After taking a massive price increase through my previous insurance Ean was able to save me a bunch and get my coverages where they needed to be, having a quote ready within an hour of my first time contacting him. Excited to work with these guys and will definitely be referring them."

neil downey

September 12, 2023

5  out of  5 rating by neil downey
"We’d like to express our gratitude to Brandon Cook for the time he spent with us creating a plan that best fit our needs and saved us money. He is very knowledgeable and was able to go back and forth within various programs to make our time a positive experience. We will definately share our excitement with other perspective clients!"

Anthony Rininger

September 11, 2023

5  out of  5 rating by Anthony Rininger
"I just had the best experience with Brandon Cook State Farm. Gerald Gifford helped me with auto and homeowner's policies. He was thorough, professional and courteous throughout, and saved me quite a bit over my previous company."

Lexi Hollis

September 8, 2023

5  out of  5 rating by Lexi Hollis
"Gerald Gifford is so kind and professional. Thank you for helping me to get everything insured. I recommend this office and Gerald Gifford for all insurance needs."

Monica Mcnamee

September 5, 2023

5  out of  5 rating by Monica Mcnamee
"I called State farm today and spoke with Ean Hobbs for my insurance needs. Let me tell you he answered all my questions and even asked some that I wouldn't have thought of. He made the process so easy! He was patient and precise in doing his job. I was very impressed. Thank you for all your help today."


August 31, 2023

5  out of  5 rating by Apphia
"Ean was wonderful. Very kind, informative and helpful."

andy cole

August 30, 2023

5  out of  5 rating by andy cole
"Great agency! Very easy to get ahold of and get taken care of! Was helped by Cassie yesterday and was given excellent service!"

John Key

August 18, 2023

5  out of  5 rating by John Key
"I was referred by a long time customer. Worked with Gerald, and he's wonderful. Very knowledgeable and quick to respond. Thanks for taking care of me!"