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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ken Butcher

Ken Butcher

March 28, 2025

5  out of  5
rating by Ken Butcher
"Ean Hobbs was quick and very nice. I have been with Brandon Cook State Farm Insurance for a few years and all workers are great!"
We responded:
"Ken, Thank You for the 5 Star Review! Ean is so quick, we call him quick draw McGraw. Thanks for the kind words on him and thank you for your business. Have a great weekend. "
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Carl

March 18, 2025

5  out of  5
rating by Carl
"Very happy I switched over to State Farm insurance. Saved lots of money and Cassie made sure I got the coverage I need!!!"
We responded:
"Carl, Thank You for the 5 Star Review! Cassie is great at listening and making sure you have the coverage you need. Thanks for joining our office and I hope you have a great week. "
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Dawn Kleinhuizen

March 17, 2025

5  out of  5
rating by Dawn Kleinhuizen
"Cassie was great to work with! Scott said if there were 10 stars she'd get 10!"
We responded:
"Dawn, Thank you for the additional feedback on Cassie. She is fantastic. One of these days I will beat the team to answering the phone so we can catch up. Hope you and Scott are doing well. Dawn, Thank You so much for the 5 Star Review! I so appreciate the opportunity to get to meet you and Scott in person and review your policies. I also appreciate that you chose me as your agent. I am looking forward to working with the both of you in the future. Let me know if there is anything you need and have a great week. Thank you for the updated review. I am glad you were able to speak to Gerald and get the vehicle added. "
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Carl Munson

March 14, 2025

5  out of  5
rating by Carl Munson
"Thank you, Brandon, for straightening things out with the bank. Straightening things out with the bank is not always easy and I appreciate your help."
We responded:
"Carl, Thank You for the 5 Star Review. I was happy to help out with the bank and get that all taken care of. I hope you have a great weekend. "
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Jamie E

March 12, 2025

5  out of  5
rating by Jamie E
"Always excellent customer service !!"
We responded:
"Jamie, Thank You for the 5 Star Review! I was very happy to help today. I hope you have a great week and if you need anything give us a call. "
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Ron Kozel

March 12, 2025

5  out of  5
rating by Ron Kozel
"Gerald Gifford was extremely quick, courteous, and thorough. Less than 12 hours from the initial request for information to having all my questions answered and a great price on a policy. Thank you!"
We responded:
"Ron, Thank You for the 5 Star Review and the feedback on Gerald! He is quick and very knowledgeable and always looking for ways to make insurance affordable without sacrificing coverage. Thank you for your business. "
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Owen Family

March 10, 2025

5  out of  5
rating by Owen Family
"Gerald was helpful in quickly/efficiently getting our insurance set up and at a competitive price."
We responded:
"Thank You for the 5 Star Review! Gerald is definitely quick and efficient and I am glad you were able to speak with him on your insurance needs. Let us know if you need anything else and have a great week. "
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Tony Rodriguez

March 7, 2025

5  out of  5
rating by Tony Rodriguez
"Gerald Gifford was such a huge help with getting us auto insurance at an affordable rate, bundling it with our home, and saving us even more money! Seriously cut my bill in half from Travelers. Gerald was friendly, professional, and flexible with his time. I look forward to continuing business with this office!"
We responded:
"Tony, Thank You for the 5 Star Review! I am glad you were able to work with Gerald and get great auto and home insurance at a great rate. Thank you for your business and we look forward to working with you in the future. "
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Scott Kleinhuizen

March 6, 2025

5  out of  5
rating by Scott Kleinhuizen
"Once again, 5 star service from Brandon and his competent crew. This time it was Ean who helped with insurance on our new pickup truck. Every time my wife or I call this office our questions or requests are handled quickly, whether it is just a question we need answered or making policy changes."
We responded:
"Scott, Thank You for the 5 Star Review! Congratulations on the new truck and I am glad Ean was able to get it processed for you. I hope you are both doing well and I really appreciate your business. Have a great weekend. "
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Dustin Schumacher

March 5, 2025

5  out of  5
rating by Dustin Schumacher
"With Eans help we were able to save a few thousand a year on a new policy for our homeowners and auto insurance. Service was great and the whole transaction went smooth and quick."
We responded:
"Dustin, Thank You for the 5 Star Review! I am glad you were able to get with Ean and save money on your home and auto insurance. We are constantly looking for ways to help people with their rates. Let us know if there is anything else you need and thank you for your business. "
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Chad Pulliam

February 27, 2025

5  out of  5
rating by Chad Pulliam
"To make a long story short... Cassie is a Rockstar. She made switching from our current Insurance Company, over to State Farm, quick and painless. It's nice to know that real customer service still exists!"
We responded:
"Chad, Thank You for the 5 Star Review and the feedback on Cassie. Cassie is fantastic and prides herself on providing great service. I am glad you were able to work with her to get your insurance with our office. Thank you for your business!"
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Connie Dalla

February 23, 2025

5  out of  5
rating by Connie Dalla
"Huge shout out to Gerald! Within a few hours of contacting him, he was able to provide us with a great policy for our vehicles that was affordable! We truly appreciate his prompt and friendly service and we will definitely recommend State Farm Insurance to our family and friends. Thank you again Gerald Gifford!"
We responded:
"Connie, Thank You for the 5 Star Review! Gerald does a great job and I am happy he was able to give you an auto quote that met your needs. He is fast and friendly and thank you for the recommendation. Thank you for your business and have a great week. "
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Karen Geraghty

February 21, 2025

5  out of  5
rating by Karen Geraghty
"I worked with Cassie and was very pleased she answered my question's and was most helpful!!"
We responded:
"Karen, Thank You for the 5 Star Review. I appreciate the feedback on Cassie, she is always happy to help. Looking forward to working with you in the future. Have a great weekend. "
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Rebecca Wilson

February 17, 2025

5  out of  5
rating by Rebecca Wilson
"Very knowledgeable and quick service"
We responded:
"Rebecca, Thanks for the 5 Star Review! I am glad that you were able to speak with Gerald and get insurance started with our office. Thank you for your business. "
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Valencia Tobias

February 15, 2025

5  out of  5
rating by Valencia Tobias
"Gerald Gifford was professional in assisting me with insurance purchase and he was personable."
We responded:
"Valencia, I really appreciate the 5 Star Review. I am glad Gerald was able to take care of your insurance purchase. Give us a call or stop in if you need anything else and have a great week. "
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Richard Stillar

February 14, 2025

5  out of  5
rating by Richard Stillar
"Gerald Gifford is always courteous and thorough. Great communicator and willing to help. Thank you..RS"
We responded:
"Richard, I appreciate the 5 Star Review and your business! Gerald is great and I am happy he pleasantly surprised you with the insurance. Have a great weekend. Thanks for the additional note Richard. Gerald is great and I appreciate the feedback. Have a great weekend and stay safe in the snow. "
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Marilyn Reihman

February 8, 2025

5  out of  5
rating by Marilyn Reihman
"Thank you so much with all your help Gerald Gifford. We had been with a private brokerage for all of our insurance needs for 20 plus years. Making the switch to State Farm was an easy decision. My husband and I could not believe how high auto and home policies were going. We are saving so much money annually and couldn't be more thankful for the excellent customer service and welcoming vibes that State Farm has showed. So thank you Brandon Cook and thank you Gerald Gifford you will be highly recommended to our family and friends."
We responded:
"Marilyn, Thank You for the 5 Star Review. I appreciate you giving Gerald the opportunity to review your insurance needs and to put quotes together. Gerald does a fantastic job and is always looking for ways to match insurance needs and discounts. Thank you for your insurance business."
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sarah walsh

February 6, 2025

5  out of  5
rating by sarah walsh
"Today I was helped by the most Helpful gentlemen!!! Gerald Gifford is wonderful and I wish I would have dealt with him for these last many years!!!! Was such a big help!!!!"
We responded:
"Sarah, I appreciate the 5 Star Review! I am glad you were able to work with Gerald. He is wonderful and very helpful. Let us know if there is anything else you need for your insurance and have a great rest of the week. "
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Nikki Nolt

February 5, 2025

5  out of  5
rating by Nikki Nolt
"We've been with Brandon Cook State Farm for a little over six months now. Ean has been great to work with, fast to respond to questions, great at explaining options and saved us a ton of money! We just bought a new vehicle and he got everything within moments of us notifying him. We're thankful for Ean always looking out for us!"
We responded:
"Nikki, Thank You for the 5 Star Review! Ean is fantastic and very attentive. I am glad you were able to connect with him on your insurance needs. Let us know if there is anything else we can help with and stay warm with this weather. "
Profile photo of Lunarr Luna

Lunarr Luna

February 1, 2025

5  out of  5
rating by Lunarr Luna
"Cassie was great in answering my questions on coverage for my car that's in storage. Have been with Brandon Cook for several years now and it's been great! Out of all my friends I pay the least amount and have more things covered!"
We responded:
"Thank You so much for the 5 Star Review. Cassie is great and is always looking for ways to save people money on their insurance. Thank you for your business."
Profile photo of Cagney Moreau

Cagney Moreau

January 28, 2025

5  out of  5
rating by Cagney Moreau
"Responsive team. Besides Brandon I deal with Gerald a lot."
We responded:
"Cagney, I Appreciate the 5 Star Review! Thank you for your insurance business. We appreciate you and glad we can help. "
Profile photo of John Ball

John Ball

January 28, 2025

5  out of  5
rating by John Ball
"Gerald Gifford with Brandon Cook State Farm Office answered all of my many questions and provided me with all my home and auto insurance needs. Very friendly. Highly recommend!! Referred my mom as well and she saved big $$$ for her home and auto too. Thank you."
We responded:
"John, Thank You for the 5 Star Review! Gerald is awesome and I am glad you were able to speak with him to get your auto and home insurance started. Thanks for your business and referring your mom as well. Let us know if there is anything else we can help with and have a great week. "
Profile photo of Tim Johnson

Tim Johnson

January 21, 2025

5  out of  5
rating by Tim Johnson
"We were recently helped by Ean Hobbs in the office. He provided excellent service in getting us switched over to new auto and home insurance. Excellent follow through, and prompt service by him all around. Probably the best customer service we’ve received in a long time!"
We responded:
"Tim, Thank You for the 5 Star Review! Ean is wonderful and I get a lot of kudos on him. Thank you for the feedback on his service and I am so glad you were able to connect with him. Thank you for the business and let us know if you need anything. "
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Shane Snediker

January 17, 2025

5  out of  5
rating by Shane Snediker
"I was previously using a private insurance agency to broker my car and home insurance. I felt as though my rates were quite high so I asked them to re-evaluate and they were unable to bring the rates down. I did a basic online search for new car insurance companies and found the Brandon Cook State Farm Insurance website. After filling out a standard quote form, their agent Cassie Sherrill personally emailed me the very same day. Not only were they able to save my growing family of 8 over $150/month, but Cassie's attentive, prompt, personalized care throughout the process of switching companies was top notch! They have really mastered the art of connecting with people and doing whatever it takes to serve their customers! Highly recommend."
We responded:
"Shane, Thank You for the 5 Star Review! I also greatly appreciate your feedback on Cassie! Cassie is not only quick, she is attentive and is always looking for ways to help people maximize their insurance and discounts. I appreciate your business and happy we were able to get you great coverage and save you money. Have a great weekend. "
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Karen

January 13, 2025

5  out of  5
rating by Karen
"Each time I contact the office they are quick to respond. I get courteous and clear answers."
We responded:
"Karen, Thank You for the 5 Star Review! I am so happy we are able to help. If there is anything else you need, give us a holler. Thank you for your business and have a great week."