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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Drake

April 13, 2024

5  out of  5 rating by Jason Drake
"Great experience with Brandon cook. Very professional and easy to get what I needed for my insurance on my vehicle’s. I highly recommend him for any insurance information. Keep up the good work you do for the people."
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Donald Ihm Jr.

April 12, 2024

5  out of  5 rating by Donald Ihm Jr.
"Fast friendly service. Very straightforward. Ean was very helpful and professional"
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Lee Ness

April 5, 2024

5  out of  5 rating by Lee Ness
"I have found that most people hear the bad stories about insurance claims and dealing with insurance companies. I totaled my 2014 Ford Edge. No injuries. I was very concerned and troubled by what might go wrong or wasn't covered. They didn't Miss A thing. Covered everything I was insured for full coverage and couldn't have had a better experience with Brandon Cook insurance agent. Thanks, State Farm. Lee Ness P.S My car payment and insurance went up $60.00 per month, only because I am now driving a new 2023 Ford Bronco Sport. I got all this without $1 out of pocket. Even my $500.00 deductible was taken out of my settlement"
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Denny Englehardt

April 1, 2024

5  out of  5 rating by Denny Englehardt
"We are very happy with the expertise of the agents in your office. Our questions are quickly and fully answered and changes to our coverage are easily handled. I would not hesitate to recommend them."
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Richard Stillar

March 28, 2024

5  out of  5 rating by Richard Stillar
"Gerald Gifford was the best! Price and service was better than expected…a pleasant surprise! I've since had a number of personal requests pertaining to a broken windshield, new car and a rig I drive very little....Gerald has been most helpful and taken care of my needs, in all circumstances. He's efficient and thorough...*****"
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Caleb Martinelli

March 21, 2024

5  out of  5 rating by Caleb Martinelli
"Gerald Gifford went above and beyond to work with me. Great rates, easy transfers, excellent customer service!"
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Linda Hall

March 18, 2024

5  out of  5 rating by Linda Hall
"Gerald was so helpful thru this process and very patient! The price was good the coverage was explained to me ! Glad to be on board with this agency"
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kevin walser

March 9, 2024

5  out of  5 rating by kevin walser
"Ean Hobbs was great today, working right till last minute of the day so I could be insured. Today being Friday even. Thank you Ean"
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Linda Hoog

February 23, 2024

5  out of  5 rating by Linda Hoog
"Gerald Gifford helped me find a policy to fit my needs quickly and I am looking forward to saving $. Highly recommend!"
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Mary Kirwin

February 21, 2024

5  out of  5 rating by Mary Kirwin
"Gerald assisted my husband and I with our switch from another StateFarm agent to Brandon’s office. He was kind, professional, and so helpful. We are so grateful for all his help."
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February 17, 2024

5  out of  5 rating by J
"We decided to go with Brandon Cook -State Farm insurance. 1. Cassie is one of the kindest people I've ever dealt with on the phone. She is very pleasant and very knowledgeable. 2. The coverages I now have on my house and vehicles is better than my previous insurers. 3. They are local agents and that's important to me. Keeping things as local to where we live is even more of a plus. If you are looking for a insurer that will listen to you and get you what you need. This is the place. BRANDON COOK - STATE FARM INSURANCE . THANK YOU"
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Jacob Kirwin

February 16, 2024

5  out of  5 rating by Jacob Kirwin
"Gerald assisted me with my switch from another State Farm office. Service was professional and friendly. Like talking with a friend!"
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Marla Moss

February 14, 2024

5  out of  5 rating by Marla Moss
"Outstanding customer service from highly friendly yet professional people. Update - I can’t recommend this business enough! Gerald helped me out today getting a new vehicle setup. He made the whole process so easy. We have been with State Farm through this office for over two years now and they never miss a chance to let me know that my business is appreciated. We even get contacted on our birthdays!"
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Hailey Whitfield

February 7, 2024

5  out of  5 rating by Hailey Whitfield
"Awesome service! Cassie was great to work with. You can tell they value their customers!"
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Resy Kony

February 6, 2024

5  out of  5 rating by Resy Kony
"Switched over from Geico to State Farm thanks to Gerald! He’s informative and answered every question I had for him. I would give him more than 5 stars if I could"
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Laurel Liebe

January 23, 2024

5  out of  5 rating by Laurel Liebe
"Everytime I've called in to the office they're very friendly. Cassie took the time to go over every single thing in the insurance quotes and educated me on things that I didn't know about. Very kind, professional, and helpful. Thank you!!"
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Lisa Daniels

January 13, 2024

5  out of  5 rating by Lisa Daniels
"Thanks Ean, for saving me $100 on my car insurance!"
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Cheyenne Wesselman

December 30, 2023

5  out of  5 rating by Cheyenne Wesselman
"Cassie is awesome! She was very accommodating for my husband and mine’s opposite work schedule. She went above and beyond to get our policy stated for the first of the year. She made every step of the process clear and responds QUICK to email, call, and texts. Thank you Cassie!"
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Rudiger Fischer

December 29, 2023

5  out of  5 rating by Rudiger Fischer
"the best telephone call i had in a long time iI worked with Cassie on my home and car insurance and she is friendly helpful plus she knows her stuff saved me some money too. thanks for all the help rudi"
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Fedeliza Burke

December 27, 2023

5  out of  5 rating by Fedeliza Burke
"Gerald was very prompt, detailed and very professional. He was really easy to work with and got a quote right away that works for our family needs."
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Bonnie Gibons

December 23, 2023

5  out of  5 rating by Bonnie Gibons
"Was not happy with my current insurance company! Spoke with Gerald Gifford from Brandon Cook - State Farm Agency in Spokane, WA. He was extremely knowledgeable and very understanding of my needs and concerns. He was the catalyst the urged me to immediately start 2 policies with State Farm! Please speak with Gerald for any of your insurance needs!!!"
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Miguel Serrano

December 20, 2023

5  out of  5 rating by Miguel Serrano
"Gerald at State Farm came through and got it done!!! Very professional and looks out for the customer"
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L. Loney

December 16, 2023

5  out of  5 rating by L. Loney
"Gerald Gifford responds promptly! Persistent but NOT pushy. Very refreshing to speak to someone who likes their job and really wants to help you find the right coverage to suit your needs."
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Joshawa Mcbride

December 14, 2023

4  out of  5 rating by Joshawa Mcbride
"Cassie was great and very helpful. Made sure I knew exactly what I was getting with my new policy. Would highly recommend her for any of your state farm insurance needs."
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ashley utter

December 13, 2023

5  out of  5 rating by ashley utter
"My previous insurance rates had doubled in the last 2.5 years. I received an email they were going up even more! So I did some insurance shopping. Ean Hobbs has been awesome!! He was very helpful, patient, and answered all of my questions. so that I know I'm getting the protection I need. He was very thorough. I continued to shop around. But State Farm by far had the best rates and covered my home for way more $$$ than my previous insurance! It was great getting to talk to someone local that understands the coverages we need such as for wild fires. I'm now paying less than half for home ans auto insurance!!!"