State Farm® Insurance Agent Brandon Cook
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Douglas Agnor
November 16, 2024
5
out of
5
rating by Douglas Agnor
"My previous policy with another company was canceled because of all the fires near Spokane in the last few years. Casey was very helpful with finding other options which concluded by us obtaining better coverage for significantly less money. Now I’m quite pleased we were canceled. Doug"
We responded:
"Doug, Thank You for the 5 Star Rating! I am so glad you were able to review your insurance needs with Cassie. It is never fun getting cancelled, but I am happy it brought you to us. Thank you for your business and have a Happy Thanksgiving. "
Coni Morgan
November 16, 2024
5
out of
5
rating by Coni Morgan
"Ian is patient, kind, resourceful and full of information. I appreciate how easy he is to work with."
We responded:
"Coni, Thank You for the 5 Star Review! Ean is a great resource and I agree is very patient. I am so glad you were able to work with him today. Thank you for your business and have a great week. "
Marla Moss
November 8, 2024
5
out of
5
rating by Marla Moss
"Outstanding customer service from highly friendly yet professional people. Update - I can’t recommend this business enough! Gerald helped me out today getting a new vehicle setup. He made the whole process so easy. We have been with State Farm through this office for over two years now and they never miss a chance to let me know that my business is appreciated. We even get contacted on our birthdays! Outstanding service yet again! This is a great business."
We responded:
"Marla, thank you for your review and for your business. I am glad we were able to take care of your insurance needs. Have a great week. Thanks for the additional feedback and I am so glad we were able to help. "
Steve & Robin Smith
November 4, 2024
5
out of
5
rating by Steve & Robin Smith
"Cassie was great got me a good rate very pleased"
We responded:
"Steve and Robin, Thank You for the 5 Star Review. Cassie is great and she does a great job review all options with the customer. I am glad she was able to get you a good rate. Thank you for joining our team and State Farm. I hope you have a great week. "
Sabrina Mosebar
October 31, 2024
5
out of
5
rating by Sabrina Mosebar
"Cassie was amazing was able to work around my schedule and saved me a ton."
We responded:
"Sabrina, Thank You for the 5 Star Review! Cassie is amazing and extremely helpful for finding great insurance. I am happy she was able to save you a ton. Thanks for joining our agency and have a Happy Halloween. "
Scott K
October 28, 2024
5
out of
5
rating by Scott K
"I talked with Gerald Gifford today, and he took care of my billing issues. Thank you Gerald"
We responded:
"Scott, Thank You for the 5 Star Review! I am so glad you were able to speak with Gerald and get your billing issued resolved. Gerald is great with those. Thank you for your business and let us know if there is anything else we can help with."
Tara Hendershott
October 28, 2024
5
out of
5
rating by Tara Hendershott
"Ean Hobbs has been so helpful and made getting insured a breeze , and State Farm has the best prices!"
We responded:
"Tara, I Appreciate the 5 Star Review! Ean is super helpful and I am glad he was able to get your insurance needs taken care of. Thank you for your business and kind words. "
Maggie McComb
October 28, 2024
5
out of
5
rating by Maggie McComb
"Cassie was prompt, courteous, and attentive throughout all of our conversations and correspondence. She listened to our needs, suggested appropriate coverage details and amounts, and made sure everything was taken care of quickly and correctly. State Farm was able to provide coverage for both home and auto with a significant savings over our previous insurance company. Highly recommend!"
We responded:
"Maggie, Thank You for the 5 Star Review! Cassie does a great job reviewing coverages and options. I am so happy you were able to connect with her for your home and auto insurance needs. Thanks for joining our agency and for your business. "
Gavin Williams
October 18, 2024
5
out of
5
rating by Gavin Williams
"Cassie Sherrill was such a great person to talk with. She’s funny and was very helpful in getting me started."
We responded:
"Gavin, Thank You for the 5 Star Review. I am glad you were able to speak with Cassie for your insurance needs. She keeps us laughing in the office and is always eager to help anyone out. Thank you for your business and give us a call or stop in the office if you need anything. Have a great weekend. "
Charles H
October 3, 2024
5
out of
5
rating by Charles H
"Cassie, was awesome. We are in the process of hunting for new insurance and she was very helpful in our decision. Thank you Cassie."
We responded:
"Charles, Thank you for the 5 Star Review! Cassie is a great asset to both the office and our customers. I am happy you were able to speak with her for your insurance. Let us know if there is anything else we can do and have a great week."
Elaine Jackson
September 22, 2024
5
out of
5
rating by Elaine Jackson
"These comments are regarding a home owners insurance policy. Gerald Gifford, was excellent to deal with, he asked all the right questions and had all the immediate answers for our questions. Believe me as I have had a lot of communication with other agencies and am still waiting for answers and even responses from some of them and that includes my current home owners agency. Would highly recommend dealing with this agency and Gerald."
We responded:
"Elaine, Thank You for the 5 Star Review! Gerald is great and I am so glad you were able to connect with him for your home insurance. Let us know if there is anything else we can help with and have a great week. "
John Guilbeault
September 19, 2024
5
out of
5
rating by John Guilbeault
"Great service, staff and care"
We responded:
"John, Thank you for the 5 Star Review. I appreciate you and your business. Have a great weekend and give me a call if you need anything. "
Anthony Alfieri
September 17, 2024
5
out of
5
rating by Anthony Alfieri
"Gerald was quick and easy to work with, saved us about $750 annually with a home and auto policy and made the switch easy."
We responded:
"Anthony, Thank You for the 5 Star Review! I am glad you were able to work with Gerald and save some money on the home and auto insurance. Gerald knows his stuff and is looking for all the discounts he can apply. Looking forward to working with you in the future and thank you for the business. "
Bob Sanborn
September 13, 2024
5
out of
5
rating by Bob Sanborn
"Pleasant to deal with as they clearly demonstrate their integrity. The pricing for auto/home was outstanding"
We responded:
"Bob, Thank You So Much for the 5 Star Review! It was great to get to meet with you again and I am so glad you were able to work through the insurance for home an auto with Cassie. I appreciate your business and hope you have a great weekend. "
Stanford Campbell
September 2, 2024
5
out of
5
rating by Stanford Campbell
"We just started with State Farm. Cassie Sherrill was so helpful and pleasant to work with. I highly recommend working with this State Farm Insurance Agency."
We responded:
"Stanford, Thank You for the 5 Star Review! I am so glad you were able to speak with Cassie for your insurance needs. Cassie is amazing! Thank you for your business and I hope you have a great week."
Anthony Kraack
August 24, 2024
5
out of
5
rating by Anthony Kraack
"We had a great experience switching to State Farm! Ean Hobbs was of great help and found us some great discounts!"
We responded:
"Anthony, Thank You for the 5 Star Review! I am so glad you were able to review your insurance needs with Ean. He is always looking for discounts for his customers. Thank you for your business and congratulations on the home."
Don Sitts
August 22, 2024
5
out of
5
rating by Don Sitts
"Ean was very helpful with helping to set up auto pay and fixing issues with setting up online access."
We responded:
"Don, Thank You for the 5 Star Review. I am glad you were able to connect with Ean to fix the issues with the online access. Please call us if you need anything else and have a great weekend. "
Tamia Gawenit
August 21, 2024
5
out of
5
rating by Tamia Gawenit
"Honestly State Farm is the best insurance provider I’ve ever had. I’ve Spoken with Cassie Sherrill and Ean Hobbs and they’ve been nothing but helpful and have gone above and beyond to make sure I am taken care of. Cassie has always taken the time to explain step by step how things will work and make sure I understand the process! Both of them are amazing people to have take care of you! We will definitely miss them once we move to Florida and can no longer have them represent us."
We responded:
"Tamia, Thank You for the 5 Star Review and the feedback on Ean and Cassie! They are both great and I am happy you have got to work with them on your insurance. Enjoy Florida. "
Sarah Valdez
August 20, 2024
5
out of
5
rating by Sarah Valdez
"Ean Hobbs is amazing! I was laid off recently & needed to suspend autopay for a few days until I got my 1st paycheck & he was super understanding & made it happen! Thank you Ean!"
We responded:
"Sarah, Thank You for the 5 Star Review! I am so glad you were able to work with Ean on this. Thank you so much for your business and I hope the new job it going great. "
Douglas Johnson
August 9, 2024
5
out of
5
rating by Douglas Johnson
"Incredible. Personable, intelligent, funny. Great asset to company. Cassie in particular. Brandon exceptional too."
We responded:
"Doug, Thank You for the 5 Star Review! I am glad you had the opportunity to work with Cassie for your insurance needs and it was a pleasure to get to meet you. I appreciate your business and have a great weekend. "
Kathy Randall
August 6, 2024
5
out of
5
rating by Kathy Randall
"Ean is cordial, quick, bright, helpful, timely and thorough. Gerald Gifford has also been courteous, timely and helpfu."
We responded:
"Kathy, Thank You for the 5 Star Review! Ean does a great job with insurance and I am happy you were able to review your policies with him. I hope you have a Happy Independence Day and I appreciate your business. "
Kice
July 30, 2024
5
out of
5
rating by Kice
"Cassie Sherrill at the Branden Cook office is always helpful. Can just describe what I'm after to her like a friend and like magic she promptly returns with what I need."
We responded:
"Kice, Thank You so much for the 5 Star Review! I am glad you get to work with Cassie, she does a fantastic job and almost a mind reader when it comes to insurance :). I appreciate your business and hope you have a great week. "
BONDit
July 18, 2024
5
out of
5
rating by BONDit
"I recently had the pleasure of working with Cassie Sherrill, and I cannot recommend her highly enough. Cassie is an amazing insurance agent who truly understands what her clients need. Her extensive knowledge and high level of skill make the entire insurance process smooth and stress-free. Cassie took the time to listen to my concerns and provided tailored solutions that perfectly fit my situation. Her professionalism and attention to detail are unmatched. Throughout the entire process, she was always available to answer any questions and provided clear and concise explanations. If you're looking for an insurance agent who genuinely cares about your needs and provides top-notch service, Cassie Sherrill is the one to call. I'm incredibly grateful for her assistance and will definitely be returning to her for all my future insurance needs."
We responded:
"Thank you so much for the 5 Star Review. Cassie does an amazing job and I really appreciate the feedback you provided on her. She is extremely knowledgeable with insurance and is a great listener. I am glad she made this process stress free for you. Thank you for your business and we look forward to helping you with your insurance needs into the future. "
Shaylee Ahmann
July 16, 2024
5
out of
5
rating by Shaylee Ahmann
"Ean Hobbs has been my agent for years and being a text away for questions/revisions to my insurance has been such a help! His knowledge is plentiful, he is very communicative, & is always wanting his clients to be well informed of their policies and options. Request Ean for a painless insurance experience."
We responded:
"Shaylee, Thank You for the 5 Star Review! I appreciate the feedback on Ean. He is very knowledgeable with insurance and quick to get back to people. I appreciate your business and thanks again for the kind words on Ean. "
Rose Keys
July 2, 2024
5
out of
5
rating by Rose Keys
"Prompt, courteous and professional service."
We responded:
"Rose, Thank You so much for the 5 Star Review! I appreciate you and thank you for your business. Have a Happy Independence Day. "