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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Nick Dunlap

May 25, 2023

5  out of  5 rating by Nick Dunlap
"My wife and I have been working with Ean Hobbs and Brandon Cook for ourinsurance needs, and let me tell you, they are a dynamic duo that gets the job done! If you're looking for insurance expertise with a touch of awesomeness, these two are your go-to team. From the moment we started talking with them, we knew we were in good hands. Ean and Brandon have a wealth of knowledge when it comes to insurance. They took the time to understand our unique needs and guided us through the process with patience and professionalism. What sets them apart is their genuine care for their clients. They go above and beyond to ensure that you're adequately protected and informed about your coverage options. They break down complex insurance jargon into simple, understandable terms, leaving no room for confusion or uncertainty. Ean and Brandon are not only experts in their field, but they also have a knack for making the insurance process less daunting. They bring a friendly and approachable demeanor to the table, making you feel comfortable discussing your insurance needs. It's like having a conversation with friends who genuinely have your best interests at heart. Their attention to detail is remarkable. They leave no stone unturned when it comes to finding the best insurance solutions for you. They are thorough, diligent, and always willing to answer any questions you may have. I can't recommend Ean Hobbs and Brandon Cook enough for their outstanding insurance services. They are a dynamic duo who are dedicated to ensuring their clients have the coverage they need to protect what matters most. If you're in search of insurance experts who truly have your back, look no further than Ean Hobbs and Brandon Cook. Trust me, you'll be in good hands with this dynamic duo!"

Peter Mitchell

May 22, 2023

5  out of  5 rating by Peter Mitchell
"I worked with Ean to get car insurance and he was friendly, professional, and extremely helpful. I would highly recommend his services to anyone wishing to get car insurance."

Denise McCurdy

May 21, 2023

5  out of  5 rating by Denise McCurdy
"Great service good honest people - thank you ean for helping us and being so kind"

Holly Lakey

May 12, 2023

5  out of  5 rating by Holly Lakey
"I have worked with Cassie over the last couple weeks to compare auto and home insurance coverage and rates. She was thorough and asked me what I was looking for as well as gave recommendations for coverage. She was very patient with me a d took the time to make sure not only was it dropping my rates but that it was I deed the best coverage for my family needs!! I will be just starting with them as of monday, but so far its been a great experience!"

timothy hendershot

May 8, 2023

5  out of  5 rating by timothy hendershot
"Super helpful"

Joe Villanueva

May 5, 2023

5  out of  5 rating by Joe Villanueva
"Ean is one hell of a person. Give this man some more money; he is an asset to your company. He made my life so much better with his expertise. He is very easy to talk to! I highly recommend Ean from State Farm. #Who needs Jake!"

Rhona Villanueva

May 4, 2023

5  out of  5 rating by Rhona Villanueva
"Ean is a very respectful man that is understanding and caring! He always has an answer for any question. I should have very knowledgeable and professional."

Hikari Tennyo

May 3, 2023

5  out of  5 rating by Hikari Tennyo
"The measure of an insurance company is how they treat you when you need them. Cassie Sherrill helped me from the accident that totaled my car, to my new car policy. They are really "like a good neighbor" and there for you."

Rebecca Lank

April 25, 2023

5  out of  5 rating by Rebecca Lank
"Gerald has worked hard for us transferring our current insurance to Ststion Farm. We feel like a valued customer where we didn’t with our other insurance. Thanks Gerald for giving us a great rate and easy set up."

tam l

April 24, 2023

5  out of  5 rating by tam l
"We have had a great experience working with Brandon Cook’s office! I quite often email Cassie whenever we have a question or sell or buy another car . Overall it’s been so nice to work with all of them . Definitely would recommend!"

Parick Ellsworth

April 21, 2023

5  out of  5 rating by Parick Ellsworth
"Gerald was very helpful in getting me setup with my new auto insurance would highly recommend him to anyone looking for better coverage!"

Derek Smith

April 12, 2023

5  out of  5 rating by Derek Smith
"Gerald Gifford got my motorcycle insurance done very quickly. I was impressed by the attentiveness and flexibility with this process. I'm pretty pleased with statefarm as a whole among the past insurances I've used before. Gerald though is very professional with his job and I'm happy to work with him. Gives me peace of mind about riding my bike."

Daniel Kluender

April 4, 2023

5  out of  5 rating by Daniel Kluender
"Fast, very friendly, and efficient. Very good pricing. 5 stars all the way."

Thomas Speight

April 3, 2023

5  out of  5 rating by Thomas Speight
"Gerald provided us with a great quote! Was prompt and patient. A skilled professional."

Brian Fleck

March 28, 2023

5  out of  5 rating by Brian Fleck
"I shopped my insurance a little over a year ago. After having many conversations and quotes from a half dozen or more companies, I switched to State Farm. I received amazing customer service from Ean Hobbs at Brandon Cook's State Farm office in North Spokane. It's definitely worth your time to give them the opportunity to serve your insurance needs."

Brianna Abrahamson

March 25, 2023

5  out of  5 rating by Brianna Abrahamson
"Gerald was wonderful insurance agent, he was very knowledgeable. He took the time to get us the best deals possible for all of our vehicles. He was very patient. He definitely is an amazing hard work!"

bobby pfeifer

March 22, 2023

5  out of  5 rating by bobby pfeifer
"Gerald was really good to us and was able to lower my home and car insurance. He treated us like we matter and very understandable."

Daniel Lee

March 16, 2023

5  out of  5 rating by Daniel Lee
"Great customer support and welcoming. Also thank you Gerald."

Jaci Zimprich

March 13, 2023

5  out of  5 rating by Jaci Zimprich
"I am very happy with State Farm. Today I called andEan Hobbs was able to help me quickly take care of my transaction. I appreciate not have to wait to be helped."

Chad Carlquist

March 10, 2023

5  out of  5 rating by Chad Carlquist
"Ean Hobbs is the best insurance agent. He’s very professional. I tell everyone to head his way when needing insurance. He’s always on top of it. He’s very knowledgeable. Thanks Ean. Appreciate you a lot!"

Aaron Johnston

March 10, 2023

5  out of  5 rating by Aaron Johnston
"Setting up renters insurance was quick and easy thanks to Gerald Gifford! He made the process smooth and easy and is incredibly friendly, fantastic service!"

Ron Munger

March 3, 2023

5  out of  5 rating by Ron Munger
"It's all been very good. If I new anyone I would definitely send them your way!!!!!!! Thank you ☺️😁👍🚙🏡"

Miranda Rainwater

February 28, 2023

5  out of  5 rating by Miranda Rainwater
"Ean Hobbs Really helped me out and explaining everything and for getting started with car insurance only con would be that after getting the total putting my drivers license in made it add money simply because I don’t have any credit I have over 10 years of driving with no bad history so that was a little bummer but has nothing to do with Ean Hobbs and more to do with State Farm as a company. Looking forward to continue safe driving!"

Max George

February 16, 2023

5  out of  5 rating by Max George
"I'm very service oriented in my business and have to admit, I was impressed by Ean Hobbs. I was approached by at least 5 agents when I was considering a change. Ean stood out with his professionalism, timeliness, determination & courtesy. Ean answered all of my questions & definitely earned my business."

Brian Clark

February 16, 2023

5  out of  5 rating by Brian Clark
"Ean is and has continued to be an easy and comforting person to deal with no matter what problem may arise. He is what makes it worth it to me to have a policy in his office although there is one in Cheney. Employ more like him cuz he's very professional and just an overall joy to talk to."